Returns & Exchanges
At ERL, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 14-day return window for all unworn and unwashed items with original tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in the original shipping box or a similar durable container, ensuring all original designer tags and labels are intact.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing